Benchmark your SaaS growth. See how you stack up across key funnel metrics

2025 Growth Benchmarks for B2B SaaS

Know where you stand. Discover how your SaaS company stacks up across every stage of the funnel — from lead gen to retention — with updated KPIs, benchmarks, and performance insights for 2025.

What Are SaaS Benchmarks and Why They Matter?

Benchmarks give you the context your data is missing. They tell you what "good" looks like, what "great" feels like, and where you might be falling behind.

In SaaS, where the smallest funnel friction compounds into lost revenue, benchmarks give you the strategic perspective needed to:

  • Prioritize the right KPIs
  • Justify optimization or team investments
  • Spot lagging metrics before they hurt ARR
SaaS Activations Graph

This page focuses on 2025’s most up-to-date SaaS growth benchmarks, so you can compare your performance against real numbers across acquisition, activation, and retention.

Core KPIs Every B2B SaaS Should Track in 2025

You can’t scale what you don’t measure.
Every growth-stage SaaS should have visibility on these key performance indicators.
Bonus: KPIs for SaaS Companies to Track & How to Calculate Each
Customer Acquisition Costs Icon
CAC
Total cost to acquire a customer
Lifetime Value Icon
LTV
Revenue generated per average customer
Churn Rate Icon
Churn Rate
Percentage of customers lost over time
Payback Period Icon
Payback Period
Time to recoup CAC
Net Revenue Retention Icon
Net Revenue Retention
Revenue from existing customers
Activation Rate
Activation Rate
% of users who reach "first value"
1.5 - 3%
Website CVR
$150 - $400
Paid Lead CPL
20 - 30%
Demo-to-Close
20 - 45%
Trial-to-Activation
25 - 50%
% of users reaching "Aha! Moment"
3 - 6%
Monthly Churn (SMB) - (Mid-Market)
95–115%
NRR

Lead Conversion Benchmarks

Across the industry, the average lead conversion rate from visitor to customer sits around 3–5%. Top performers reach 8%+

What is the average lead conversion rate for SaaS?

Organic search

3 - 6%

Paid Search

2 - 4%

Referral

7%+

If you’re below 3%, it’s a clear opportunity for CRO, UX testing, or deeper nurture sequencing.

SaaS Growth Ranges by Revenue Stage

< $1M ARR

Focus is on proving product-market fit, generating consistent acquisition, and activating users. Benchmarks swing wildly.

< $1M - $10 ARR

Efficient growth becomes key. CAC, activation, and retention need optimization to prep for scale.

< $10M+ ARR

Expansion revenue, multi-product strategies, and churn reduction become dominant.

Common Benchmark Pitfalls to Avoid

  • Relying on vanity metrics (traffic, opens, etc.)
  • Using benchmarks from companies 10x your size
  • Tracking too many KPIs with no action plan

Benchmarks should inform your next move, not distract you from it.

How to Use Benchmarks to Prioritize Growth]

Benchmarks alone don’t build your roadmap. But they show you where to start.

Ask:

  • Where are we lagging most?
  • What’s easiest to fix that could unlock big wins?
  • What’s a high-effort, high-impact opportunity we should prepare for?

Benchmarks should inform your next move, not distract you from it.